Privacy Policy
Introduction
This Privacy Policy explains how GagnaPro Solutions Pvt Ltd (“GagnaPro”, “we”, “our”, or “us”) collects, uses, shares, and protects your personal information. We are committed to respecting your privacy in accordance with applicable Indian data protection laws, including the
Digital Personal Data Protection Act, 2023.
By using our website and submitting any personal information, you agree to the practices described in this Privacy Policy.
1. Scope
This policy applies to personal identifiable information (PII) and sensitive personal information (SPI) submitted to GagnaPro via our website, email, forms, job applications, or other direct contact.
2. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your explicit consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
3. Information We Collect
We collect the following types of data:
- Contact details (e.g., name, email, phone, job title, company)
- Resume or professional qualifications (if applying for jobs)
- Information shared voluntarily via contact forms or email
- Technical data via cookies (see Section 7)
We strive to collect only the minimum necessary information for specific purposes.
4. Purpose of Use
We use personal information to:
- Deliver services and respond to inquiries
- Maintain client relationships
- Send updates on our services, events, and industry news
- Manage accounts, billing, and internal operations
- Comply with legal requirements
- Evaluate and recruit potential employees
5. Disclosure of Information
We do not sell or rent your personal data. Disclosure may occur:
- With your prior consent
- As required by law or legal authorities
- To third-party service providers acting on our behalf under confidentiality
- For safety, fraud prevention, or legal claims
6. Cross-Border Transfers
Where necessary, personal information may be transferred to trusted group firms or third parties in other countries, subject to appropriate legal safeguards and compliance with applicable Indian data transfer regulations.
7. Cookies and Log Files
We use cookies for a better user experience. These small files help remember user preferences and analyze site usage. You can refuse cookies through your browser, but some features may not function as intended.
8. Retention
We retain personal information only as long as necessary for the purposes it was collected, or as required by law. Once no longer needed, we securely delete or anonymize the data.
9. Data Subject Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Withdraw consent
- Request deletion, subject to applicable laws
To exercise your rights, contact us at the details below.
10. Security Measures
We implement industry-standard technical and organizational measures to protect your personal data. Access is restricted to authorized personnel under confidentiality obligations. However, no system is completely secure. GagnaPro is not liable for unauthorized access, interception, or misuse by third parties.
11. Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect information from minors without parental consent.
12. Third-Party Links
Our website may contain links to external sites. GagnaPro is not responsible for their privacy practices. Please review their privacy policies individually.
13. Modifications
We reserve the right to update this policy from time to time. The effective date of the latest version will always be posted at the top.
14. Contact & Grievance Redressal
For concerns, access requests, or complaints regarding this policy, contact:
Grievance Officer
GagnaPro Solutions Pvt Ltd
A-1/2-5, Millennium Towers, Sector-9, Sanpada, Navi Mumbai, 400705
📧 Email: privacy@gagnapro.com
📅 Response time: Within 15 working days
